A problem with Booking site offered 94% discount for New Year’s Eve at Pousada Maravilha, at Fernando de Noronha . More than 200 reservations were made. Considered one of the most luxurious on the island, it has only ten rooms. And it charges R$ 10,000 a day at the beginning of the year.
Guests had reservations canceled by the site itself. But many came in contact with the inn and claimed damages for having already purchased the airfare.
The establishment says that the phone has been busy for days, which has made it impossible to enter new reservations.
Booking says that it contacted all affected customers and the cancellations were “free of charge”. The company also made itself available to “support them with new options”.